Customer Experience Manager

Five Below

Berlin, VT, United States
Base: $19.00; bonus/equity: not specified; benefit...
Wowing the customer through personal contact
Leading front end operations
Maintaining store cleanliness and recovery
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low that customers can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low that customers can always say yes to the newest, coolest stuff.
  • Responsibilities include training crew on customer service, leading front-end operations, ensuring store readiness, and performing store manager duties in their absence.
  • The company offers a benefits site covering health, financial, and personal wellness, and Five Below is committed to providing reasonable accommodations for individuals with disabilities.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low that customers can always say yes to the newest, coolest stuff.

Salary

Base: $19.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • Leading front end operations
  • Maintaining store cleanliness and recovery
  • Operating cash register
  • Communicating with customers and coworkers

Nice-to-have

  • Embrace purpose: Let Go & Have Fun
  • Inspire with big ideas and energy
  • Make the workplace a WOWplace
  • Creative thinking
  • Maintain composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • College experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter