Customer Success Manager

Orca Security

East Coast, United States
Not specified; not specified; not specified
On-site
5+ years cloud security experience
Manage entire customer journey
Lead executive business reviews
The company is a $1.8 billion unicorn dominating the cloud security space with a mission to change the future of cloud security

Job Summary

  • The company is a $1.8 billion unicorn dominating the cloud security space with a mission to change the future of cloud security.
  • You will be responsible for managing the entire customer journey, defining success plans, and serving as a trusted advisor to stakeholders up to the C-suite.
  • The role requires leading Executive Business Reviews, owning renewal opportunities, and collaborating cross-functionally to expand the product footprint.

Matching Summary

The company is a $1.8 billion unicorn dominating the cloud security space with a mission to change the future of cloud security.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5+ years Cloud Security experience
  • Manage entire customer journey
  • Lead Executive Business Reviews
  • Drive customer adoption and value
  • Partner with Account Executives

Nice-to-have

  • Thrive in fast-paced environment
  • Strong relationship building skills
  • Passion for cloud security innovation
  • Excellent written communication skills
  • Ability to manage competing priorities

Key Requirements

  • Bachelor's degree or equivalent work experience
  • 5+ years in customer success or account management
  • Knowledge of AWS, Azure, Google Cloud
  • Experience with Salesforce, ChurnZero, Gainsight
  • Ability to travel 30%

Work Rights

Not specified

Tailored Resume

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