Systems Analyst Iii

North Carolina Office of Indigent Defense Services

Durham, North Carolina, United States
Base: $60,000.00 - $82,500.00; bonus/equity: not s...
Fully remote
Strong customer service skills
Requirements documentation and process improvement
Software development lifecycle knowledge
The North Carolina Office of Indigent Defense Services is seeking a Systems Analyst III to support their Information Technology group, focusing on various SAS systems. This fully remote position requires strong customer service skills and experience in systems administration, project management, and user training

Job Summary

  • The position supports critical SAS systems including Axon discovery management, CLEAR Investigations, and case management & billing for North Carolina's indigent defense services.
  • Candidates will serve as a liaison between customers and IT management, capturing detailed business requirements and solving complex technical problems.
  • The role offers a comprehensive benefits package including modern fitness centers, generous insurance options, and a retirement package within an award-winning team.

Matching Summary

Match Score: 85

The North Carolina Office of Indigent Defense Services is seeking a Systems Analyst III to support their Information Technology group, focusing on various SAS systems. This fully remote position requires strong customer service skills and experience in systems administration, project management, and user training.

Salary

Base: $60,000.00 - $82,500.00; Bonus/Equity: Not specified; Benefits: Generous insurance, retirement package, wellness programs

Skills & Requirements

Must-have

  • Strong customer service skills
  • Requirements documentation and process improvement
  • Software development lifecycle knowledge
  • Systems administration and configuration
  • Training material development

Nice-to-have

  • Experience in court applications
  • Enterprise web applications experience
  • HTML or Dreamweaver proficiency
  • Section 508 compliance knowledge
  • Team environment collaboration

Key Requirements

  • Bachelor's degree in computer science or related field
  • Three years of experience in appropriate field
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter