Representative, Operations

Concentrix

Mumbai, India
Customer service orientation
Strong computer navigation skills
Effective communication skills
This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • In case you are selected for a Content Moderator role, please note that the nature of the job will include accessing explicit content that includes text, picture, video etc.

Matching Summary

This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service orientation
  • strong computer navigation skills
  • effective communication skills
  • attention to detail
  • multi-tasking ability
  • work in a fast-paced environment

Nice-to-have

  • demonstrate patience
  • flexible and adapt to changes
  • work as a team member
  • handle complex queries independently

Key Requirements

  • Graduate / Undergraduate in any discipline
  • Experience – Fresher or any experience

Work Rights

Not specified

Tailored Resume

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