Client Maintenance Administrator (with English)

BSI Group

Warsaw, Poland
Hybrid
Fluent english communication
Customer application processing
Certification review management
The role supports clients throughout the Customer Journey to ensure every experience meets their aspirations and successfully completes certification processes

Job Summary

  • The role supports clients throughout the Customer Journey to ensure every experience meets their aspirations and successfully completes certification processes.
  • Key responsibilities include processing customer applications, managing certification reviews, handling corrective action plans, and providing administrative support to multiple teams.
  • BSI is a global business improvement and standards company committed to creating positive change for people and the planet, fostering a diverse and inclusive workplace.

Matching Summary

The role supports clients throughout the Customer Journey to ensure every experience meets their aspirations and successfully completes certification processes.

Skills & Requirements

Must-have

  • Fluent English communication
  • Customer application processing
  • Certification review management
  • Customer master record creation
  • KPI performance monitoring
  • Strong organisational skills
  • Time management under pressure

Nice-to-have

  • Teamwork and collaboration
  • Customer-focused attitude
  • Attention to detail
  • Ability to work on own initiative
  • Problem solving skills

Key Requirements

  • Fluent English
  • Experience with office systems
  • Ability to meet tight deadlines
  • Strong customer focus

Work Rights

Not specified

Tailored Resume

Cover Letter