Route Performance Manager

Arriva Group

Stratford, London, GB
On-site (with hybrid options)
Performance improvement strategy
Stakeholder management
Reliability and punctuality strategy
Arriva Rail London is seeking a Route Performance Manager to enhance the reliability and punctuality of the London Overground Windrush Route. The role involves collaborating with stakeholders to identify performance risks, lead investigations into delays, and implement improvements, ensuring a high-performing rail service

Job Summary

  • Work with stakeholders to deliver the reliability and punctuality strategy across the London Overground Windrush Route, supporting the delivery of a consistently high-performing railway for our customers.
  • Lead investigations into sub-threshold delays across the London Overground network, identifying underlying causes and implementing targeted interventions to prevent recurrence.
  • This is an excellent opportunity for an experienced performance improvement professional who thrives in a multi-stakeholder environment and is looking for their next challenge.

Matching Summary

Match Score: 85

Arriva Rail London is seeking a Route Performance Manager to enhance the reliability and punctuality of the London Overground Windrush Route. The role involves collaborating with stakeholders to identify performance risks, lead investigations into delays, and implement improvements, ensuring a high-performing rail service.

Skills & Requirements

Must-have

  • performance improvement strategy
  • stakeholder management
  • reliability and punctuality strategy
  • risk identification and mitigation
  • timetable specifications
  • continuous improvement

Nice-to-have

  • understanding of London Overground
  • innovation and best practice identification
  • challenging stakeholders constructively

Key Requirements

  • proven track record of leading performance improvement
  • experience of timetable planning is desirable
  • strong stakeholder management experience
  • excellent IT literacy including excel
  • ability to influence others
  • work effectively under pressure

Work Rights

Not specified

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