Assistant Front Office Manager

Hotel Chadstone Melbourne MGallery

Vancouver, Canada
Base: $72,500.00 py; bonus/equity: not specified; ...
On-site
Support front desk operations
Handle guest concerns professionally
Lead, coach, and develop a team
As an Assistant Front Office Manager, you will support the Front Office leadership team in delivering exceptional guest experiences while ensuring seamless daily operations of the Front Desk

Job Summary

  • As an Assistant Front Office Manager, you will support the Front Office leadership team in delivering exceptional guest experiences while ensuring seamless daily operations of the Front Desk.
  • Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work.
  • Opportunities to participate in sustainability, charity, and community engagement initiatives and access to world-class training, leadership programs, and career development opportunities across a global hospitality network.

Matching Summary

As an Assistant Front Office Manager, you will support the Front Office leadership team in delivering exceptional guest experiences while ensuring seamless daily operations of the Front Desk.

Salary

Base: $72,500.00 per annum; Bonus/Equity: Not specified; Benefits: Extensive benefits package, company-matched pension plan, complimentary work meals

Skills & Requirements

Must-have

  • Support Front Desk operations
  • Handle guest concerns professionally
  • Lead, coach, and develop a team
  • Manage multiple priorities
  • Work a variety of shifts

Nice-to-have

  • Foster a positive team environment
  • Uphold highest standards of service
  • Embrace culture and vibrancy
  • Collaborative and professional team

Key Requirements

  • Previous leadership experience in luxury hotel Front Office
  • Strong knowledge of hotel systems (e.g., Opera)
  • First Aid Certificate Level 2 required
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter