Director, Claims

968

Base: $98,300 - $135,000; bonus/equity: performanc...
Onsite (full-time presence required)
8-10 years claims operations experience
Team leadership and management skills
Operational performance oversight
Farm Family seeks a Director of Claims to provide strategic and operational leadership across its claims and customer service departments. The ideal candidate will have substantial experience in claims operations and team management, with a focus on enhancing customer experiences and operational efficiency

Job Summary

  • The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments to ensure high-quality claim outcomes.
  • This role oversees end-to-end claims and agency service operations, including workflow management, producer support, staff development, and process optimization.
  • The company offers a competitive compensation package with performance-based incentives, health benefits, dental, vision, 401(k) with company match, and professional development opportunities.

Matching Summary

Match Score: 85

Farm Family seeks a Director of Claims to provide strategic and operational leadership across its claims and customer service departments. The ideal candidate will have substantial experience in claims operations and team management, with a focus on enhancing customer experiences and operational efficiency.

Salary

Base: $98,300 - $135,000; Bonus/Equity: Performance-based incentives; Benefits: Health, dental, vision, 401(k) with match, PTO

Skills & Requirements

Must-have

  • 8-10 years claims operations experience
  • Team leadership and management skills
  • Operational performance oversight
  • Process optimization expertise
  • Regulatory compliance adherence

Nice-to-have

  • Bachelor's degree in business or insurance
  • Multi-site leadership responsibility
  • Technology implementation experience
  • Organizational change management
  • Innovation and strategic planning

Key Requirements

  • Associate degree required
  • Eight to ten years of claims operations experience
  • Demonstrated experience leading teams
  • Legal authorization to work in the United States
  • No visa sponsorship available

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter