Front End Lead Full Time

BJ's Wholesale Club

Sevierville, TN, United States
Base: $18.50; bonus/equity: not specified; benefit...
Front end operations
Member service excellence
Team member coaching
Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service

Job Summary

  • Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service.
  • Drives membership metrics through acquisition, retention, loyalty, and experience programs, while ensuring a safe and positive environment for both team members and members.
  • BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous PTO, health benefits, and a 401(k) plan with company match.

Matching Summary

Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service.

Salary

Base: $18.50; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Front End Operations
  • Member Service Excellence
  • Team Member Coaching
  • Membership Programs
  • Operational Standards Compliance
  • Point-of-Sale System Usage

Nice-to-have

  • Strategic Thinking
  • Leadership Competencies
  • Culture of Collaboration
  • Driving Business Growth
  • Team Member Engagement

Key Requirements

  • Prior leadership experience preferred
  • Prior Membership or sales knowledge and experience preferred
  • Prior cashier experience preferred
  • Basic math skills required

Work Rights

Not specified

Tailored Resume

Cover Letter