It Support Associate

Nutrafol

New York, United States
Base: $75,000 - $85,000 usd annually; bonus/equity...
On-site
1-3 years mixed mac pc environment experience
Google workspace management experience
Ios and android device management skills
The company is a growing wellness pioneer focused on helping people achieve their best version through clinically tested hair growth products

Job Summary

  • The company is a growing wellness pioneer focused on helping people achieve their best version through clinically tested hair growth products.
  • This hybrid role requires being in the NYC Flatiron office 2-4 days to support technical needs, deploy equipment, and assist employees from new hires to executives.
  • Employees receive comprehensive benefits including medical, dental, vision, 401K match, flexible PTO, and daily wellness perks like free lunch and meditation app access.

Matching Summary

The company is a growing wellness pioneer focused on helping people achieve their best version through clinically tested hair growth products.

Salary

Base: $75,000 - $85,000 USD annually; Bonus/Equity: Quarterly Bonus Program eligible; Benefits: Comprehensive medical, dental, vision, 401K match, stipends included

Skills & Requirements

Must-have

  • 1-3 years mixed Mac PC environment experience
  • Google Workspace management experience
  • iOS and Android device management skills
  • Hybrid workforce IT support capabilities
  • Strong oral and written communication skills

Nice-to-have

  • Experience with Iru or Kandji MDM tools
  • Familiarity with Jira ticketing system
  • Knowledge of SASE security deployment
  • Passion for technology and problem solving
  • Detail-oriented organizational abilities

Key Requirements

  • Minimum 1-3 years experience in IT support
  • Experience managing iOS and Android devices
  • Experience working with remote employees

Work Rights

Not specified

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