Service Writer

Stevenson-Hendrick Honda Jacksonville

Jacksonville, North Carolina, US
On-site
Identify required maintenance
Advise customers on services
Estimate repair costs
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify required maintenance
  • Advise customers on services
  • Estimate repair costs
  • Schedule customer appointments
  • Maintain CSI standards
  • Organized and safe work area

Nice-to-have

  • Demonstrate Core Values
  • Continuous improvement mindset
  • Passion for winning

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Previous automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter