Customer Service (licensed Account Representative)

NJM Insurance Group

New Jersey, US
Base: $51,120.55; bonus: up to 7.5% of first year'...
Hybrid
Excellent verbal and written communication skills
Strong computer navigation skills including outlook
Accurate keyboarding skills with superior listening
The role involves assisting policyholders with setting up new policies, completing transactions, and answering coverage questions

Job Summary

  • The role involves assisting policyholders with setting up new policies, completing transactions, and answering coverage questions.
  • Employees receive top-quality paid training to prepare for personal lines insurance responsibilities in a best-in-class team.
  • The position offers a hybrid work schedule after training, a 401k match up to 8%, and potential annual bonuses.

Matching Summary

The role involves assisting policyholders with setting up new policies, completing transactions, and answering coverage questions.

Salary

Base: $51,120.55; Bonus: Up to 7.5% of first year's base salary; Benefits: 401k match up to 8%, medical/dental/vision, PTO

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Strong computer navigation skills including Outlook
  • Accurate keyboarding skills with superior listening

Nice-to-have

  • Prior customer service or contact center experience
  • Bilingual skills valued but not required
  • Passion for delivering award-winning service

Key Requirements

  • High School Diploma or GED required
  • Personal Lines Authority License is a plus
  • Quiet, distraction-free home work area required

Work Rights

Not specified

Tailored Resume

Cover Letter