Megamall Irecruit Engage 2025

Concentrix

Mandaluyong City, Philippines
**
Strong customer service orientation
Ability to work in fast-paced environment
Effective verbal and written communication
** Concentrix is hiring a Customer Support Associate I for their Megamall location in Mandaluyong City, Philippines. The role involves providing customer service support through various communication channels while ensuring adherence to performance metrics. **

Job Summary

  • The role interfaces with customers via inbound calls, outbound calls, or the Internet to resolve routine problems regarding client products or services.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and maintaining a professional tone.
  • The position requires the ability to rotate shifts and work effectively both as a team member and independently in a high-production environment.

Matching Summary

Match Score: 75

** Concentrix is hiring a Customer Support Associate I for their Megamall location in Mandaluyong City, Philippines. The role involves providing customer service support through various communication channels while ensuring adherence to performance metrics. **

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective verbal and written communication
  • Proficiency with computer navigation skills

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adaptability
  • Experience offering additional products or services

Key Requirements

  • High school diploma required
  • Three to six months of relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

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