Technical Customer Service - Plumbing & Hvac

Wolseley Canada

50-55k; bonus/equity: 4% psp; benefits: comprehens...
Knowledge of plumbing parts
Exceptional customer service commitment
Tactful and diplomatic customer interaction
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country

Job Summary

  • Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country.
  • This role involves recording and processing customer inquiries, providing pricing and availability, and resolving customer complaints.
  • The company offers comprehensive benefits, career development, retirement savings programs, and employee discounts.

Matching Summary

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country.

Salary

50-55k; Bonus/Equity: 4% PSP; Benefits: Comprehensive benefits with premiums fully paid

Skills & Requirements

Must-have

  • Knowledge of plumbing parts
  • Exceptional customer service commitment
  • Tactful and diplomatic customer interaction
  • Meeting deadlines in fast-paced environment
  • Strong analytical and problem-solving skills
  • Excellent communication skills

Nice-to-have

  • Developing innovative customer service initiatives
  • Works effectively within time constraints
  • Demonstrated success working in a team
  • Initiative in collaborative team environment
  • Highly organized in prioritizing work

Key Requirements

  • Knowledge of plumbing parts and service required
  • Proven experience in developing customer service initiatives
  • Satisfactory criminal record check required

Work Rights

Not specified

Tailored Resume

Cover Letter