Xfinity Retail Sales Consultant

Comcast

Pompano Beach, FL, United States
Base pyy: $15.63; total target compensation: $23.3...
On-site
Mobile device activation and setup
Customer education on technology
Troubleshooting complex device issues
Comcast is seeking a Retail Sales Consultant in Pompano Beach, FL, responsible for delivering exceptional customer experiences in mobile services. The role involves technical support, mobile activations, and assisting customers with various operational tasks to ensure satisfaction and confidence in their Comcast products

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 75

Comcast is seeking a Retail Sales Consultant in Pompano Beach, FL, responsible for delivering exceptional customer experiences in mobile services. The role involves technical support, mobile activations, and assisting customers with various operational tasks to ensure satisfaction and confidence in their Comcast products.

Salary

Base Pay: $15.63; Total Target Compensation: $23.32; Benefits: Best-in-class

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer education on technology
  • Troubleshooting complex device issues
  • Processing returns and exchanges
  • Maintaining store cleanliness and organization

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Customer-focused approach
  • Adaptability and resilience

Key Requirements

  • High School Diploma / GED
  • 2-5 Years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter