Customer Experience Coordinator (relief) - Winter Park, Fl

Veterinary Emergency Group

Winter Park, FL, United States
Competitive compensation; flexible work schedules;...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital

Job Summary

  • The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital.
  • Employees are expected to greet every customer with warmth and urgency while routing urgent medical calls to doctors quickly.
  • VEG offers competitive compensation, flexible work schedules, and a culture that values diverse perspectives and employee growth.

Matching Summary

The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital.

Salary

Competitive compensation; Flexible work schedules; Generous employee referral program

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Multitasking in high-stakes environments
  • Willingness to work in noisy odorous settings

Nice-to-have

  • High emotional intelligence and empathy
  • Problem-solving skills with innovation focus
  • Humility and team-oriented mindset
  • Curiosity for continuous learning
  • Experience with practice management software

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night/weekend/holiday shifts
  • Strong attention to detail and organization

Work Rights

Not specified

Tailored Resume

Cover Letter