Customer Service Consultant

Caliber Public Safety

Philadelphia, PA, US
Greeting customers in person or on phone
Determine customer needs and provide guidance
Assisting collision estimators with vehicle prep
Perform all-purpose duties including greeting customers, determining needs, and providing guidance and assistance

Job Summary

  • Perform all-purpose duties including greeting customers, determining needs, and providing guidance and assistance.
  • Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging transportation, preparing paperwork, and performing deliveries.
  • Benefits from day one include medical, dental, vision, industry comparable pay, paid vacation & holidays, and career growth opportunities.

Matching Summary

Perform all-purpose duties including greeting customers, determining needs, and providing guidance and assistance.

Skills & Requirements

Must-have

  • greeting customers in person or on phone
  • determine customer needs and provide guidance
  • assisting collision estimators with vehicle prep
  • arranging customer transportation
  • preparing paperwork and performing deliveries
  • communicating with customers, clients, teammates, vendors
  • adhering to Standard Operating Procedures

Nice-to-have

  • passion for learning collision industry
  • personable, friendly "World Class" customer service

Key Requirements

  • 2+ years customer facing experience
  • valid driver's license
  • eligible for company insurance coverage
  • eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter