Customer Success Manager

Respage

Philadelphia, PA, US
Base salary: competitive; bonus/equity: not specif...
Remote
3+ years account management experience
Property management system (pms) knowledge
Google workspace proficiency
This role serves as the primary point of contact for property management clients, owning relationships from signed order through ongoing support

Job Summary

  • This role serves as the primary point of contact for property management clients, owning relationships from signed order through ongoing support.
  • The ideal candidate will troubleshoot Property Management Systems like Yardi and AppFolio while coordinating solutions with technical teams.
  • Respage offers a competitive compensation package including base salary, generous PTO, healthcare, profit-sharing, and a 401K match.

Matching Summary

This role serves as the primary point of contact for property management clients, owning relationships from signed order through ongoing support.

Salary

Base salary: Competitive; Bonus/Equity: Not specified; Benefits: Generous PTO, comprehensive healthcare, profit-sharing, 401K with match

Skills & Requirements

Must-have

  • 3+ years account management experience
  • Property Management System (PMS) knowledge
  • Google Workspace proficiency
  • Strong written and verbal communication
  • Issue triage and problem-solving skills

Nice-to-have

  • Hands-on Yardi or RealPage experience
  • Property management operational background
  • Experience with Google Ads campaigns
  • SEO fundamentals understanding
  • Proactive strategic growth mindset

Key Requirements

  • 3+ years in client success or account management
  • Proficiency with Teamwork Projects and Desk tools
  • Ability to work in a fully remote environment

Work Rights

Not specified

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