Service Advisor

Lithia Chevrolet GMC of Helena

Helena, MT, United States
$60k to $90k py
On-site
Customer and technician communication
Vehicle inspection understanding
Warranty administration
Lithia Chevrolet GMC of Helena is seeking a Service Advisor responsible for facilitating automotive services and repairs while ensuring customer satisfaction. The ideal candidate should have previous service advisor experience, strong communication skills, and a basic mechanical understanding of vehicles

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Chevrolet GMC of Helena is seeking a Service Advisor responsible for facilitating automotive services and repairs while ensuring customer satisfaction. The ideal candidate should have previous service advisor experience, strong communication skills, and a basic mechanical understanding of vehicles.

Salary

$60K to $90K per year

Skills & Requirements

Must-have

  • customer and technician communication
  • vehicle inspection understanding
  • warranty administration

Nice-to-have

  • positive team environment
  • exemplary customer service focus

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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