Oem Field Support Manager (remote)

pr.careers

Little Rock, AR, United States of America
Base: 132,400 usd - 251,600 usd; bonus/equity: not...
Hybrid
Technical skills in aviation maintenance
Customer service and relationship management
Field support for aircraft engines
The job posting is for an OEM Field Support Manager at RTX, a leading aerospace and defense company, based remotely with a focus on customer relations and technical support for aviation maintenance. The ideal candidate should possess significant aerospace experience, strong customer service skills, and be comfortable handling competing priorities

Job Summary

  • The FSM will manage key relationships with a strategic OEM customer located in Little Rock, Arkansas, acting as a primary liaison and brand ambassador.
  • This role requires providing technical, commercial, and operational support, including managing aircraft-on-ground situations and supporting entry-into-service activities.
  • Hired applicants may be eligible for comprehensive benefits and incentive compensation programs, with a salary range of 132,400 USD to 251,600 USD.

Matching Summary

Match Score: 85

The job posting is for an OEM Field Support Manager at RTX, a leading aerospace and defense company, based remotely with a focus on customer relations and technical support for aviation maintenance. The ideal candidate should possess significant aerospace experience, strong customer service skills, and be comfortable handling competing priorities.

Salary

Base: 132,400 USD - 251,600 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, 401(k) match, flexible schedules, paid time off

Skills & Requirements

Must-have

  • Technical skills in aviation maintenance
  • Customer service and relationship management
  • Field support for aircraft engines
  • Liaison between customer and business units
  • Manage aircraft-on-ground situations
  • Frequent regional travel required

Nice-to-have

  • Leadership in customer account management
  • Proficient with CRM and SAP systems
  • Strong communication at all organizational levels
  • Knowledge of P&WC engine portfolio
  • Experience in aerospace field services or engineering

Key Requirements

  • Advanced degree with 7+ years aerospace experience or equivalent
  • Active US Driver’s License and Passport
  • Must be a U.S. Person as defined by law
  • Minimum 10 years customer-facing experience preferred

Work Rights

Must be a U.S. Person

Tailored Resume

Cover Letter