Client Experience Specialist - Global

Miller Knoll

Harrogate, United Kingdom
Hybrid
3-5 years client-facing experience
Order management process expertise
Strong verbal and written communication
You will act as the primary point of contact for clients, ensuring a seamless and positive experience throughout the entire order lifecycle

Job Summary

  • You will act as the primary point of contact for clients, ensuring a seamless and positive experience throughout the entire order lifecycle.
  • The role involves collaborating cross-functionally with sales, operations, and logistics teams to identify risks and resolve issues proactively.
  • NaughtOne values sustainability deeply and expects team members to work with the Sustainability team to provide essential compliance information to clients.

Matching Summary

You will act as the primary point of contact for clients, ensuring a seamless and positive experience throughout the entire order lifecycle.

Skills & Requirements

Must-have

  • 3-5 years client-facing experience
  • Order management process expertise
  • Strong verbal and written communication
  • Microsoft Office proficiency
  • High attention to detail and accuracy

Nice-to-have

  • Experience with ERP systems like MS Dynamics NAV
  • Proactive resourceful mindset
  • Sustainability knowledge and compliance awareness
  • Ability to work independently and collaboratively

Key Requirements

  • A-level or equivalent education
  • GCSE passes in Maths & English
  • 3-5 years experience in fast-paced client-facing role

Work Rights

Not specified

Tailored Resume

Cover Letter