The Service Delivery Manager position at MICHAEL PAGE (PERSONNEL) PTE. LTD. in Singapore involves overseeing service delivery and operations in the logistics sector, ensuring high service quality and customer satisfaction. The ideal candidate should possess strong ITIL knowledge, excellent communication skills, and a minimum of 7 years of experience in IT service delivery
Job Summary
The role involves overseeing end-to-end service delivery to ensure quality and consistency across logistics solutions.
Candidates will act as the primary point of contact for clients, managing expectations and conducting regular service review meetings.
The position requires driving ITIL best practices and implementing preventive measures through root cause analysis.
Matching Summary
Match Score: 85
The Service Delivery Manager position at MICHAEL PAGE (PERSONNEL) PTE. LTD. in Singapore involves overseeing service delivery and operations in the logistics sector, ensuring high service quality and customer satisfaction. The ideal candidate should possess strong ITIL knowledge, excellent communication skills, and a minimum of 7 years of experience in IT service delivery.