$20.00-$22.00; not specified; medical, dental + vi...
On-site
Customer satisfaction improvement
Customer liaison
Continuous improvement plans
As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers
Job Summary
As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers.
Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly.
We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers.
Salary
$20.00-$22.00; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
customer satisfaction improvement
customer liaison
continuous improvement plans
FreshDesk Omni Program
Reputation and Brand Team collaboration
Better Business Bureau reviews
Nice-to-have
attention to detail
sense of urgency
positive attitude
team player
Key Requirements
Warranty Claims or Collections experience highly preferred