Supervisor De Monitoreo

Johnson Controls Inc

Buenos Aires, Argentina
**
2+ years leading monitoring teams
Shift availability tuesday to saturday
Conflict resolution skills
** Johnson Controls Inc is seeking a Supervisor de Monitoreo in Buenos Aires, responsible for overseeing monitoring operations and ensuring quality service delivery. The ideal candidate should have at least two years of experience in leadership roles within monitoring or customer service fields. **

Job Summary

  • The role is responsible for controlling the correct flow of monitoring events and their processing by operators.
  • The supervisor must analyze event flows to prevent massive failures that affect service quality.
  • The position requires conducting performance evaluations and providing coaching through group and individual meetings.

Matching Summary

Match Score: 75

** Johnson Controls Inc is seeking a Supervisor de Monitoreo in Buenos Aires, responsible for overseeing monitoring operations and ensuring quality service delivery. The ideal candidate should have at least two years of experience in leadership roles within monitoring or customer service fields. **

Skills & Requirements

Must-have

  • 2+ years leading monitoring teams
  • Shift availability Tuesday to Saturday
  • Conflict resolution skills
  • Service quality objectives management
  • Team performance evaluation experience

Nice-to-have

  • Residence in Zona Norte area
  • Strong leadership orientation
  • Customer focus mindset
  • Process improvement initiative
  • Effective communication with peers

Key Requirements

  • Minimum 2 years leading monitoring or customer service teams
  • Availability for shifts from 15:00 to 23:00 Tuesday to Friday
  • Availability for Saturday shifts from 9:00 to 17:00
  • Preferred residence in Zona Norte or surroundings

Work Rights

Not specified

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