Customer Success Manager, Scaled Programs

Contentsquare

London, United Kingdom
On-site
Proven customer success experience
Multilingual capabilities
Advanced proficiency with crm tools
Contentsquare is a global leader in experience analytics, aiming to simplify complex digital journeys for customers

Job Summary

  • Contentsquare is a global leader in experience analytics, aiming to simplify complex digital journeys for customers.
  • The role involves managing a portfolio of 80-120 accounts, focusing on customer retention and value realization.
  • The company fosters an inclusive workplace where team members can learn and succeed together.

Matching Summary

Contentsquare is a global leader in experience analytics, aiming to simplify complex digital journeys for customers.

Skills & Requirements

Must-have

  • Proven customer success experience
  • Multilingual capabilities
  • Advanced proficiency with CRM tools

Nice-to-have

  • Experience executing digital engagement campaigns
  • Track record of mentoring team members
  • Deep knowledge of product analytics platforms

Key Requirements

  • Experience managing customer accounts independently
  • Strong analytical and problem-solving skills
  • Experience with SaaS products or digital analytics tools

Work Rights

Not specified

Tailored Resume

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