Not specified; salary offers based on qualificatio...
7 days/week 24 hours/day availability
Manage team of student workers
High-pressure fast-paced environment
The Residential Services Manager will have full responsibility for one of twelve Information Centers in the College Houses and serve as an ambassador to the University
Job Summary
The Residential Services Manager will have full responsibility for one of twelve Information Centers in the College Houses and serve as an ambassador to the University.
This position requires managing a front-line resident and guest services operation that operates 7 days a week, 24 hours a day, including holidays.
The University offers a competitive benefits package including excellent healthcare, tuition benefits for employees and families, and generous retirement plans.
Matching Summary
The Residential Services Manager will have full responsibility for one of twelve Information Centers in the College Houses and serve as an ambassador to the University.
Salary
Not specified; Salary offers based on qualifications and market data
Skills & Requirements
Must-have
7 days/week 24 hours/day availability
manage team of student workers
high-pressure fast-paced environment
develop customer service strategies
maintain building safety and appearance
Nice-to-have
experience in academic setting preferred
strong interpersonal communication skills
commitment to diversity and inclusion
proficient in Microsoft Office applications
ability to work independently
Key Requirements
High school diploma or equivalent required
1 to 2 years progressive customer service experience
Experience hiring training supervising student staff preferred