The primary responsibility is to serve as the main point of contact for a portfolio of Riskonnect clients while ensuring satisfaction and executing adoption plans
Job Summary
The primary responsibility is to serve as the main point of contact for a portfolio of Riskonnect clients while ensuring satisfaction and executing adoption plans.
The company offers extensive career growth opportunities including over 2,700 leadership training courses and a culture that promotes internal advancement with 900 annual promotions.
Success in this role requires managing renewals, identifying upsell opportunities, and collaborating with cross-functional teams to deliver measurable value through data-driven insights.
Matching Summary
The primary responsibility is to serve as the main point of contact for a portfolio of Riskonnect clients while ensuring satisfaction and executing adoption plans.
Skills & Requirements
Must-have
5+ years in customer-facing role
Enterprise Software or SaaS experience
Stakeholder relationship management
Client renewal and retention strategies
Data-driven adoption analysis
Nice-to-have
Insurance industry background preferred
Empathy for customers
Value-driven mindset
Remote collaboration tools proficiency
Entrepreneurial energy
Key Requirements
5+ years in customer-facing role within Enterprise Software or SaaS
8+ years of experience in Insurance or SaaS industry preferred
Proven skills in stakeholder relationship management using remote tools