L2 Production Support/ Technical support

ITCAN PTE. LIMITED

D01 Cecil, Marina, People’s Park, Raffles Place, 30 CECIL STREET PRUDENTIAL TOWER 049712
Sgd 4,500 - 5,500 / monthly pm
On-site
Production support
Technical support
ITCAN PTE. LIMITED is seeking an L2 Production Support/Technical Support professional to provide support for banking applications. The role involves troubleshooting, incident management, and collaboration with development teams to ensure system uptime and performance

Job Summary

  • Key responsibilities Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues
  • Monitor system performance, detect anomalies, and ensure uptime and availability of services
  • Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs

Matching Summary

Match Score: 85

ITCAN PTE. LIMITED is seeking an L2 Production Support/Technical Support professional to provide support for banking applications. The role involves troubleshooting, incident management, and collaboration with development teams to ensure system uptime and performance.

Salary

SGD 4,500 - 5,500 / Monthly

Skills & Requirements

Must-have

  • Production Support
  • Technical Support

Nice-to-have

  • Troubleshooting
  • Ticketing
  • Solutioning
  • IT Support
  • High Availability
  • Root Cause Analysis
  • Service Desk
  • Anomaly Detection
  • Project Coordination
  • Incident Handling
  • Reference Standards
  • Document Handling

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter