Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Strong verbal and written communication skills
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff
Job Summary
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
Key duties include hiring, training, and supervising staff while ensuring high-quality customer service and compliance with health and safety regulations.
Employees enjoy benefits such as free membership for themselves and a family member, competitive pay, and access to daily pay options.
Matching Summary
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
Salary
Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching
Skills & Requirements
Must-have
2-3 years operations management experience
3-4 years customer service experience
Strong verbal and written communication skills
Ability to lift more than 40 lbs routinely
Knowledge of health and safety regulations
Nice-to-have
Prior fitness industry experience or interest
Excellent relationship building skills
Embraces core values of optimism and teamwork
Experience in retail inventory management
Key Requirements
Must pass background check
CPR certification required within 30 days of hire
Must be knowledgeable on company policies and SOPs