Front Office Agent– Grand Gardner Hotel

Urschel Laboratories

Valparaiso, IN, United States
On-site
Property management systems proficiency
Microsoft office proficiency
Handle point-of-sale transactions
The Front Office Agent is responsible for delivering exceptional guest service by managing room bookings, handling guest check-ins and check-outs, and providing comprehensive concierge support

Job Summary

  • The Front Office Agent is responsible for delivering exceptional guest service by managing room bookings, handling guest check-ins and check-outs, and providing comprehensive concierge support.
  • Employees are encouraged to learn, share ideas, and take pride in creating great guest experiences, all while being part of a supportive, close-knit team.
  • Benefits include an Employee Stock Ownership Plan (ESOP), Health, Dental, & Vision Insurance, and Hotel stay and on-property dining discounts.

Matching Summary

The Front Office Agent is responsible for delivering exceptional guest service by managing room bookings, handling guest check-ins and check-outs, and providing comprehensive concierge support.

Skills & Requirements

Must-have

  • Property Management Systems proficiency
  • Microsoft Office proficiency
  • Handle point-of-sale transactions
  • Multi-line phone systems
  • Guest check-ins and check-outs
  • Concierge support

Nice-to-have

  • Warm and professional demeanor
  • Thrives in dynamic environments
  • Teamwork and idea sharing
  • Community involvement support

Key Requirements

  • Prior experience in boutique hotel
  • Prior experience in high-end service environment
  • Ability to stand for up to 8 hours

Work Rights

Not specified

Tailored Resume

Cover Letter