Customer Banking Specialist Relief - Dandenong Plaza
CommBank
Dandenong Plaza, Victoria, Australia
Exceptional customer service
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional Customer Service
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion processes and procedures
Nice-to-have
Financial Services experience
Retail or Hospitality experience
Articulate financial terms clearly
Ask the right questions
Act with integrity
Place customer at centre
Build career with CommBank
Key Requirements
Proven experience delivering exceptional Customer Service