Resident Coordinator

Urby

Staten Island, NY, United States
Base: $22.33 ph; bonus/equity: micro bonuses for o...
On-site
Strong interpersonal communication skills
Ability to lift up to 30 pounds
Experience in guest services or front desk
The Resident Coordinator serves as the face of Urby, ensuring outstanding customer service at every interaction with residents and prospects

Job Summary

  • The Resident Coordinator serves as the face of Urby, ensuring outstanding customer service at every interaction with residents and prospects.
  • Key responsibilities include managing lobby hospitality, coordinating move-ins, handling packages, and assisting residents with troubleshooting work orders.
  • The role offers comprehensive benefits including generous PTO, 401k matching, discounted rent, gym access, and tuition reimbursement.

Matching Summary

The Resident Coordinator serves as the face of Urby, ensuring outstanding customer service at every interaction with residents and prospects.

Salary

Base: $22.33 per hour; Bonus/Equity: Micro bonuses for online reviews mentioned by name; Benefits: Generous PTO, 401k match, health plans

Skills & Requirements

Must-have

  • Strong interpersonal communication skills
  • Ability to lift up to 30 pounds
  • Experience in guest services or front desk
  • Problem-solving and thinking on feet
  • Adherence to uniform and hygiene standards

Nice-to-have

  • Optimistic team player attitude
  • Knowledge of local area and vendors
  • Comfortable working in fast-paced environment
  • Ability to operate property management systems
  • Teamwork and quality service orientation

Key Requirements

  • Prior work experience in guest services or front desk
  • Ability to communicate clearly in English
  • Physical ability to stand frequently and lift 30 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter