Guest Relations Officer / Executive

GRIGLIA EC PTE. LTD.

Singapore, Singapore
Not specified; not specified; not specified
Warm guest greeting and welcome
Reservation management via phone or email
Menu recommendations and upselling skills
You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables

Job Summary

  • You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables.
  • The role involves managing reservations, responding to inquiries, and assisting guests with menu recommendations to enhance satisfaction.
  • Employees will collaborate closely with management and staff to ensure smooth service delivery while maintaining a clean front-of-house environment.

Matching Summary

Match Score: 85

You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Warm guest greeting and welcome
  • Reservation management via phone or email
  • Menu recommendations and upselling skills
  • Table clearing and resetting duties
  • Front-of-house cleanliness maintenance

Nice-to-have

  • Strong communication and interpersonal skills
  • Professional appearance and grooming standards
  • Ability to work in fast-paced environment
  • Positive attitude and team collaboration
  • Willingness to support service operations

Key Requirements

  • Prior experience in guest relations or hospitality preferred
  • Training provided for new hires
  • Compliance with restaurant policies and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter