Cloud Support Associate (german & English Speaking)

Amazon Web Services

Germany
On-site
German and english language fluency
Customer support role
Advanced troubleshooting techniques
As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers

Job Summary

  • As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers.
  • You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
  • AWS values curiosity and connection, fostering an inclusive team culture and providing mentorship & career growth opportunities.

Matching Summary

As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers.

Skills & Requirements

Must-have

  • German and English language fluency
  • Customer support role
  • Advanced troubleshooting techniques
  • On-call responsibility

Nice-to-have

  • Interest in application architectures
  • Familiar with best practices
  • Passion for cloud computing
  • Customer facing technology team

Key Requirements

  • Legal right to work in Germany
  • Fluency in written and spoken German and English

Work Rights

Legal right to work in Germany

Sponsorship: available

Tailored Resume

Cover Letter