This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products
Job Summary
This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
The team is responsible for developing success plans that outline critical success factors and metrics while driving resolution on customer concerns.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.
Matching Summary
This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
3-5 years customer facing services role
Fluency in French and English languages
1+ years project management with Workday HCM
Experience managing executive level relationships
Ability to chair meetings with leadership
Nice-to-have
Functional domain expertise with Financials
Experience in complex SaaS environment
Track record of building strong customer relationships
Account management and adoption planning experience