The role of Application Support Analyst will be part of the group function, serving as the primary contact for supporting, maintaining, and configuring core line business and supporting applications
Job Summary
The role of Application Support Analyst will be part of the group function, serving as the primary contact for supporting, maintaining, and configuring core line business and supporting applications.
Responsibilities include investigating, prioritizing, and resolving service desk tickets, coordinating new releases, and providing input to project-related tasks like new application implementations and upgrades.
Apex Group aims to supercharge unique skills and experience, offering the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
Matching Summary
The role of Application Support Analyst will be part of the group function, serving as the primary contact for supporting, maintaining, and configuring core line business and supporting applications.
Skills & Requirements
Must-have
Support core line business applications
Troubleshoot incidents and service requests
Liaise with vendors and development teams
IT change management process
Develop and provide dashboards and reports
Create and maintain technical documentation
Support under senior engineer supervision
Nice-to-have
Act as subject matter expert
Suggest significant improvements
Consult skillfully with teams
Positive disrupter
Turn big ideas into realities
Key Requirements
Experience with fund administration and finance applications
Skill on Windows Boxes, Linux, IIS, SSIS, Ad accounts, SQL