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NXP USA INC. is seeking a Splunk Service and Architecture Lead in Noida, India, to drive the transformation of their enterprise monitoring and observability services. The role involves managing Splunk services, leading strategic initiatives, and ensuring service quality through collaboration with various teams while fostering a culture of continuous improvement.
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Job Summary
Lead the enterprise monitoring and observability transformation at NXP, shaping Splunk services globally.
Oversee a managed service provider, ensuring adherence to KPIs and SLAs, and driving continuous improvement in service quality.
Collaborate with Information Security, Infrastructure, and Application teams to ensure secure, reliable, and scalable observability solutions.
Matching Summary
Match Score: 75
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NXP USA INC. is seeking a Splunk Service and Architecture Lead in Noida, India, to drive the transformation of their enterprise monitoring and observability services. The role involves managing Splunk services, leading strategic initiatives, and ensuring service quality through collaboration with various teams while fostering a culture of continuous improvement.
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Skills & Requirements
Must-have
Splunk Enterprise and Cloud expertise
Managed service provider governance
Observability platform strategy
Service delivery and roadmap definition
Information Security integration
Nice-to-have
Continuous improvement culture
User-centric service design
Data-driven decision making
Cross-functional collaboration
Key Requirements
Minimum 5 years of experience in observability/monitoring
Experience managing external providers with SLA/KPIs
Strong Splunk knowledge (Enterprise, Cloud, ITSI)
Experience with ITIL processes
Excellent communication and vendor negotiation skills