Customer Logistics Specialist

Kraft Heinz

Amsterdam, Netherlands
Competitive salary; excellent bonus structure (abo...
Hybrid
Eu working permit required
Fluent dutch and english proficiency
Order management and erp systems experience
The primary responsibility involves driving routines to minimize CFR impact of availability issues while acting as the point of escalation for customers

Job Summary

  • The primary responsibility involves driving routines to minimize CFR impact of availability issues while acting as the point of escalation for customers.
  • You will build strong relationships with a dedicated set of customers, serving as the first contact point for all service and logistic queries.
  • The role offers a competitive salary with an excellent bonus structure above market rates, along with a hybrid working model for work-life balance.

Matching Summary

The primary responsibility involves driving routines to minimize CFR impact of availability issues while acting as the point of escalation for customers.

Salary

Competitive salary; Excellent bonus structure (above market); Hybrid working model provided

Skills & Requirements

Must-have

  • EU Working Permit required
  • Fluent Dutch and English proficiency
  • Order Management and ERP systems experience
  • S&OP knowledge and logistics operations
  • Microsoft Office Suite proficiency

Nice-to-have

  • Emotional intelligence and listening skills
  • Ability to translate complex data into solutions
  • Experience with Genpact collaboration
  • Positive language in frustrating situations
  • Fast-paced dynamic environment adaptability

Key Requirements

  • Must have EU Working Permit (Orientation Year Visa not included)
  • Meaningful experience in Order Management or Customer Service functions
  • Sound knowledge of logistics operations, S&OP, and ERP systems

Work Rights

Must have EU Working Permit (Orientation Year Visa not included)

Tailored Resume

Cover Letter