Client Care Analyst - Visa Commercial Solutions

Visa

Atlanta, GA, United States
Base: 67,200.00 to 100,800.00 usd py; bonus/equity...
On-site
Operational and technical support
Customer relationship management
Problem solving and initiative
Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories

Job Summary

  • Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
  • The Analyst role serves as a technical and functional specialist providing support to North American banks and partners on Visa’s commercial products.
  • This position offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Matching Summary

Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.

Salary

Base: 67,200.00 to 100,800.00 USD per year; Bonus/Equity: Eligible for bonus and equity; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, Wellness Program

Skills & Requirements

Must-have

  • Operational and technical support
  • Customer relationship management
  • Problem solving and initiative
  • Technical aptitude for business solutions
  • Microsoft Office proficiency
  • Ability to manage diverse assignments

Nice-to-have

  • Bilingual English/Spanish
  • Experience troubleshooting web applications
  • Consultative support skills
  • Strong interpersonal and presentation skills
  • Ability to work independently and in teams

Key Requirements

  • 2+ years work experience with Bachelor’s Degree
  • 3+ years work experience preferred
  • Advanced Degree preferred
  • Self-starter with problem-solving skills
  • Ability to manage customer expectations
  • Travel 5-10% required

Work Rights

Not specified

Tailored Resume

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