Drive resident engagement and enhance living experience
Plan and deliver engaging resident events
Build genuine relationships with residents
The Resident Experience Coordinator will focus on driving resident engagement and enhancing living experience through community events and activations, feedback, referrals, identification and delivery of service improvement opportunities
Job Summary
The Resident Experience Coordinator will focus on driving resident engagement and enhancing living experience through community events and activations, feedback, referrals, identification and delivery of service improvement opportunities.
You thrive on curating experiences, building authentic relationships and creating a sense of belonging that extends beyond four walls.
Greystar is rapidly expanding their footprint into the Australian market with the launch of our Build to Rent (BTR) development and Student Accommodation portfolios.
Matching Summary
The Resident Experience Coordinator will focus on driving resident engagement and enhancing living experience through community events and activations, feedback, referrals, identification and delivery of service improvement opportunities.
Skills & Requirements
Must-have
Drive resident engagement and enhance living experience
Plan and deliver engaging resident events
Build genuine relationships with residents
Monitor and grow Google Reviews
Manage CRM communications and event registrations
Nice-to-have
Curating experiences and building belonging
Genuine passion for resident engagement
Professional and authentic brand representation
Fostering a diverse and inclusive workplace
Key Requirements
Experience in events, hospitality, customer experience
Strong interpersonal skills
Excellent organisation and time management
Ability to analyse feedback and translate insights into action
Experience managing suppliers, budgets or digital systems