Customer Service Supervisor

LKQ Europe

Colchester, GB
Competitive salary; enhanced annual leave; compreh...
On-site
Retail operations management
Team leadership and coaching
Health and safety compliance
LKQ Europe is seeking a Customer Service Supervisor in Colchester to lead a team focused on delivering exceptional customer service. The role emphasizes coaching, process improvement, and maintaining operational excellence while offering competitive benefits and career growth opportunities

Job Summary

  • You will lead a dynamic team committed to delivering first-class support while coaching staff and improving processes.
  • The role involves ensuring all areas of the retail counter conform to health and safety legislation and maintaining branch compliance.
  • LKQ offers competitive salaries, enhanced annual leave, comprehensive healthcare perks, and exclusive gym discounts to employees.

Matching Summary

Match Score: 85

LKQ Europe is seeking a Customer Service Supervisor in Colchester to lead a team focused on delivering exceptional customer service. The role emphasizes coaching, process improvement, and maintaining operational excellence while offering competitive benefits and career growth opportunities.

Salary

Competitive Salary; Enhanced Annual Leave; Comprehensive Healthcare Perks

Skills & Requirements

Must-have

  • Retail operations management
  • Team leadership and coaching
  • Health and safety compliance
  • Customer service excellence
  • Stock movement processes
  • SLA adherence

Nice-to-have

  • Strategic thinking capabilities
  • Passion for people development
  • Collaborative cross-team work
  • Flexibility in daily tasks

Key Requirements

  • Line management experience required
  • Ability to deliver structured daily briefings
  • Knowledge of returns and warranty processes

Work Rights

Not specified

Tailored Resume

Cover Letter