Student Services Assistant

ubctoday.ubc.ca

Vancouver, British Columbia, Canada
$19.43 - $25.90 cad hourly; not specified; not spe...
Front-line student support
Respond to academic and administrative questions
Data entry and tracking
The Student Services Assistant provides front-line support and serves as the first point of contact for student and stakeholder enquiries, with increased demand during key academic periods

Job Summary

  • The Student Services Assistant provides front-line support and serves as the first point of contact for student and stakeholder enquiries, with increased demand during key academic periods.
  • They contribute to a welcoming, respectful, and supportive environment while helping ensure students receive timely and accurate information.
  • The role involves routine administrative and data-entry support, such as tracking common enquiries and frequently asked questions, noting recurring student questions or challenges and relaying this information to support ongoing service improvements.

Matching Summary

The Student Services Assistant provides front-line support and serves as the first point of contact for student and stakeholder enquiries, with increased demand during key academic periods.

Salary

$19.43 - $25.90 CAD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Front-line student support
  • Respond to academic and administrative questions
  • Data entry and tracking
  • Collaborate with peer advisors
  • Handle student enquiries via multiple channels

Nice-to-have

  • Willingness to respect diverse perspectives
  • Commitment to equity, diversity, and inclusion
  • Empathy and supportive approach
  • Adaptable and resourceful

Key Requirements

  • High School graduation plus one year of related experience or equivalent
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Demonstrated interpersonal skills
  • Ability to communicate information to diverse audiences
  • Experience handling confidential information

Work Rights

Not specified

Tailored Resume

Cover Letter