Staff Product Manager, Support Experience

Stripe Treasury

San Francisco, United States
On-site
12+ years product management experience
Deep user empathy and high ux bar
Multi-year vision and strategy development
The role involves building the platform that enables Stripe's user-facing AI agent to solve problems across the product suite

Job Summary

  • The role involves building the platform that enables Stripe's user-facing AI agent to solve problems across the product suite.
  • You will develop rapid AI-powered feedback loops to help product teams continuously improve conversational experiences.
  • The position requires integrating human and AI conversations so teams can understand and manage both effectively.

Matching Summary

The role involves building the platform that enables Stripe's user-facing AI agent to solve problems across the product suite.

Skills & Requirements

Must-have

  • 12+ years product management experience
  • Deep user empathy and high UX bar
  • Multi-year vision and strategy development
  • Cross-team initiative leadership
  • Technical expertise or CS background

Nice-to-have

  • Relentlessly user-focused mindset
  • Comfortable in ambiguity
  • Desire to create something new
  • Strong written communication skills
  • Experience with AI agent platforms

Key Requirements

  • 12+ years of Product Management experience
  • Background in computer science or technical product leadership
  • Experience leading cross-team initiatives from ideation to execution

Work Rights

Not specified

Tailored Resume

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