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AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist, responsible for delivering exceptional client experiences by handling appointments, client communications, and patient information management. The role requires excellent communication skills and a commitment to compassionate service, ideally in a veterinary or healthcare setting.
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Job Summary
The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication.
Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses and 401(k) matching.
The role requires managing appointments, triaging inquiries, processing payments, and maintaining accurate patient records in a fast-paced environment.
Matching Summary
Match Score: 75
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AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist, responsible for delivering exceptional client experiences by handling appointments, client communications, and patient information management. The role requires excellent communication skills and a commitment to compassionate service, ideally in a veterinary or healthcare setting.
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Salary
Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision, and paid time off
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Maintain organized reception area
Nice-to-have
Prior customer service experience in veterinary setting