Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; be...
**
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist, responsible for delivering exceptional client experiences by handling appointments, client communications, and patient information management. The role requires excellent communication skills and a commitment to compassionate service, ideally in a veterinary or healthcare setting. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses and 401(k) matching.
  • The role requires managing appointments, triaging inquiries, processing payments, and maintaining accurate patient records in a fast-paced environment.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist, responsible for delivering exceptional client experiences by handling appointments, client communications, and patient information management. The role requires excellent communication skills and a commitment to compassionate service, ideally in a veterinary or healthcare setting. **

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision, and paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle upset or emotional clients
  • Basic proficiency with scheduling software
  • Empathy in all client interactions

Key Requirements

  • High school diploma or equivalent work experience
  • Prior customer service experience preferred
  • Basic technology proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter