The CSM team within Signature Success is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile customers
Job Summary
The CSM team within Signature Success is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile customers.
As a trusted advisor, CSM will build a track record in customer success through excellent communication with stakeholders and comprehensive knowledge of the Mulesoft platform to translate their business needs to solutions.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Matching Summary
The CSM team within Signature Success is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile customers.
Skills & Requirements
Must-have
Mulesoft AnyPoint Platform expertise
Java-based or Integration systems
API Management systems
Enterprise SaaS connectivity
Customer relationship management
Nice-to-have
AI-driven customer success
Trailblazer mindset
Agentic era innovation
Community involvement
Key Requirements
8+ years overall experience
6+ years building/supporting enterprise-grade Java/Integration/API systems
Expertise in Mulesoft, TIBCO, or Boomi
Solid understanding of MuleSoft AnyPoint Platform
Deep knowledge of Internet technologies and protocols
Experience with CICD and non-functional requirements