As the Technical Customer Service Manager, you will play a crucial role in managing customer feedback and facilitating communication between production, customers, development, laboratory, and business units
Job Summary
As the Technical Customer Service Manager, you will play a crucial role in managing customer feedback and facilitating communication between production, customers, development, laboratory, and business units.
We are looking for a skilled professional with a strong ambition for continuous improvement.
You will contribute to a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow.
Matching Summary
As the Technical Customer Service Manager, you will play a crucial role in managing customer feedback and facilitating communication between production, customers, development, laboratory, and business units.
Skills & Requirements
Must-have
Technical support for product issues
Customer trials and development projects
Product & process training for customers
International travel
Nice-to-have
Strong ambition for continuous improvement
Solution-oriented mindset
Team player
Key Requirements
University degree in a relevant field
Experience in technical customer service preferred