Customer Support Specialist

Community Brands

Cebu, Philippines
Hybrid
Customer service experience
Technical support skills
Microsoft office 365 proficiency
The Customer Support Specialist provides basic user support to improve the experience of customers and/or end-users of their assigned product

Job Summary

  • The Customer Support Specialist provides basic user support to improve the experience of customers and/or end-users of their assigned product.
  • We are looking for the best of the best product support professionals who have demonstrated success in customer service and technical support and possess the skills to excel in our dynamic environment.
  • Momentive Software actively embraces diversity and equal opportunity in a meaningful way.

Matching Summary

The Customer Support Specialist provides basic user support to improve the experience of customers and/or end-users of their assigned product.

Skills & Requirements

Must-have

  • Customer service experience
  • Technical support skills
  • Microsoft Office 365 proficiency
  • HTML and CSS knowledge
  • Independent critical thinking
  • Excellent interpersonal skills

Nice-to-have

  • Call-center environment experience
  • Team collaboration skills
  • Positive and helpful attitude
  • Adaptability to fast-paced environments

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Eligibility to work in the Philippines

Work Rights

Eligibility to work in the Philippines

Tailored Resume

Cover Letter