Rtw Case Manager

EML

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.
  • The role involves managing a portfolio of physical and psychological claims by liaising with multiple stakeholders to determine liability and implement recovery outcomes.
  • Employees enjoy benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and access to comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business with over 4,000 dedicated employees fostering a learning culture.

Salary

Not specified; Not specified; Generous employee benefits including wellness program and incentive scheme

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Creative problem solving abilities

Key Requirements

  • Experience in allied health, rehabilitation or disability support (advantageous)
  • High level of empathy and resilience
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter