Client Services Specialist - Italian Or German

AUTODESK TLV

Dublin, Ireland
Fully remote
Italian or german + other eu languages
English fluency (c1 level)
Crm system experience
Autodesk is seeking a Client Services Specialist fluent in Italian or German to provide frontline support to customers and partners in a fully remote capacity. The role involves resolving product access, licensing, and account issues while delivering an exceptional customer experience

Job Summary

  • As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring timely resolution of product access, licensing, and account issues, using your Italian or German + other European language skills.
  • You will deliver an exceptional customer experience through strong problem-solving, clear communication, and collaboration in a fast-paced, team-oriented environment.
  • Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.

Matching Summary

Match Score: 85

Autodesk is seeking a Client Services Specialist fluent in Italian or German to provide frontline support to customers and partners in a fully remote capacity. The role involves resolving product access, licensing, and account issues while delivering an exceptional customer experience.

Skills & Requirements

Must-have

  • Italian or German + other EU languages
  • English fluency (C1 level)
  • CRM system experience
  • Multi-channel support (phone, chat, email)
  • Troubleshoot product access, licensing, account issues

Nice-to-have

  • Exceptional customer experience
  • Problem-solving skills
  • Clear communication
  • Team-oriented environment
  • Adaptability in fast-paced environment

Key Requirements

  • 0–4 years of professional experience
  • Graduate or equivalent work experience
  • Living in Ireland with a valid employment permit
  • Willingness to work flexible shifts and overtime

Work Rights

Must be living in Ireland with a valid employment permit

Tailored Resume

Cover Letter