Penncom Telecommunicator Dispatcher

University of Pennsylvania

Philadelphia, Pennsylvania, US
Not specified; based on qualifications + market da...
Multi-line telephone console operation
Computer aided dispatch (cad) system proficiency
Radio equipment operation and message transmission
The mission is to enhance the quality of life, safety, and security of the University of Pennsylvania community

Job Summary

  • The mission is to enhance the quality of life, safety, and security of the University of Pennsylvania community.
  • Employees must operate multi-line telephone consoles and radio equipment while entering data into a Computer Aided Dispatch system.
  • The University offers competitive benefits including excellent healthcare, tuition assistance, and generous retirement plans.

Matching Summary

The mission is to enhance the quality of life, safety, and security of the University of Pennsylvania community.

Salary

Not specified; based on qualifications and market data

Skills & Requirements

Must-have

  • Multi-line telephone console operation
  • Computer Aided Dispatch (CAD) system proficiency
  • Radio equipment operation and message transmission
  • CCTV and fire alarm system monitoring
  • Rapid decision-making under stress
  • Shift work including weekends and holidays

Nice-to-have

  • Ability to interpret caller situations accurately
  • Strong listening and communication skills
  • Experience coordinating public safety agencies
  • Commitment to community trust and respect

Key Requirements

  • High School Diploma or GED required
  • Minimum 1 year of relevant work experience
  • Completion of 40-hour APCO Telecommunications Course within probation
  • Valid CPR certification required within six months
  • Must sign confidentiality statement

Work Rights

Not specified

Tailored Resume

Cover Letter